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Christmas Closures

The Surgery will be closed Christmas Day, Boxing Day and New Years Day.  Please ensure you give enough time for your prescriptions to be processed during the festive period.  In the event that you need medical advice or to be seen during this time the please contact the NHS 111 service.


 

econsult

 


GDPR - Data Protection

What is the GDPR?

The EU’General Data Protection Regulation (GDPR) was introduced to unify all EU member states' approaches to data regulation, ensuring all data protection laws are applied identically in every country within the EU. It will protect EU citizens from organisations using their data irresponsibly and puts them in charge of what information is shared, where and how it's shared.

The GDPR is due to come into force on 25 May - and even though the UK is due to leave Europe in the next 12 months, it will still apply to all businesses handling EU residents' data, effectively replacing the Data Protection Act 1998.

'Controllers' and 'processors' of data need to abide by the GDPR. A data controller states how and why personal data is processed, while a processor is the party doing the actual processing of the data. So the controller could be any organisation, from a profit-seeking company to a charity or government. A processor could be an IT firm doing the actual data processing.

It's the controller's responsibility to ensure their processor abides by data protection law and processors must themselves abide by rules to maintain records of their processing activities. If processors are involved in a data breach, they are far more liable under GDPR than they were under the Data Protection Act.

To help you understand what this means for you and how we handle your data, there are three documents with varying levels of information.

Practice Privacy Poster - a simple poster to explain how we use your medical records

Patient Privacy Notice 

Privacy Notice for children


ZERO TOLERANCE

Our Staff have the right to be treated with dignity and respect at all times.  The Practice operates a zero tolerance policy with regard to physical and verbal abuse towards any member of staff and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety.  On these rare occasions we have the right to remove the patient from our Practice list.

 


 

 

 

 

 

 

 

  

 

 

 

 

  

(Site updated 14/12/2018)

Contact Details

Wickham Surgery

Contact Telephone

111

Wickham Surgery (Branch)

Contact Telephone

111
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